Cybersecurity is more critical than ever for manufacturers as
they increasingly integrate advanced technologies such as the Industrial
Internet of Things (IIoT), robotics and automation into their operations. While
these innovations boost efficiency and productivity, they also expand potential
areas for a cyberattack. But there are things you can do to protect your
manufacturing company.
Identify challenges
The convergence of information technology (IT) and operational
technology (OT) in manufacturing presents cybersecurity challenges. IT systems
traditionally handle data management, while OT systems control physical
processes and machinery. A breach in one can affect the other, amplifying the
impact. The end result may include production downtime, financial losses and
reputational damage.
For example, a hacker who gains access to internet-connected
machinery could shut down operations or intentionally cause defective products.
The criminal could also introduce ransomware into a manufacturer's systems,
blocking access until a ransom is paid.
Something else that can make manufacturers more vulnerable to
cyberattacks is the supply chain. It's complex, with an intricate network of
suppliers, logistics firms, distributors, retailers and others, often connected
by the internet. Members may have access to each other's systems, so a
vulnerability in one link of the supply chain can expose the entire chain to
cyber risks.
Cybercriminals can also steal valuable intellectual property
stored on a manufacturer's computer systems and sell it on the black market.
Examples include patents, designs, manufacturing processes, research and
development documents, customer lists, contracts, bidding information, business
plans, marketing plans, and proprietary software.
Manufacturers are still vulnerable to ordinary fraud as well.
For example, a cybercriminal may send a phony email from an actual vendor,
updating its payment information and asking the manufacturer to send all future
payments to a bank account that the criminal controls.
Mitigate risks
The first step to protect your manufacturing company against
potentially devastating cyberattacks is to conduct a risk assessment. Take
inventory of your hardware, software and data, and identify any
vulnerabilities. It's also critical to examine all the ways employees, vendors
and other partners can access your network.
Then consider adopting a robust cybersecurity framework that
includes real-time monitoring, employee training and secure network
architecture to protect assets and help ensure operational continuity.
One key measure is network segmentation, which isolates critical
OT systems from IT networks. This helps ensure that if a breach occurs in one
area, attackers can't easily access your entire system. Firewalls and secure
gateways that control data flow between IT and OT environments further reduce
vulnerabilities.
Moreover, prioritize securing your supply chain. Establish
stringent cybersecurity standards for suppliers and integrate them into your
risk management frameworks.
Finally, employee training and awareness are crucial. Human
error is a leading cause of security breaches. Reduce risk by regularly
educating employees about recognizing phishing attempts, using strong passwords
and following security protocols.
Form a response plan
Manufacturers should also develop incident response plans and
regularly test them to help speed recovery in the event of an attack. By
combining proactive measures, continuous monitoring and a culture of security
awareness, you can reduce the risk of cyberattacks — and their impact if they
do occur — on your manufacturing company.