Vendor fraud can be a significant risk in the manufacturing
sector, where companies rely on numerous third-party suppliers for raw
materials, components and services. Deceptive practices can erode your
manufacturing company's profitability, compromise product quality and damage
relationships with legitimate suppliers. Such purchasing schemes usually are a
form of occupational fraud, where an employee of the manufacturer carries out
the violation. Here are some common vendor fraud scams and ways to lower your
risks.
Phantom vendors
One type of purchasing scheme involves creating fictitious
vendors. An employee in your purchasing department sets up a bogus supplier in
the accounting system and then deposits payments to the supplier into his or
her personal bank account.
Warning signs of fictitious vendors include invoices that are
photocopied, sequentially numbered, and from companies that have post office
box addresses or an address that matches an employee's home address. Also be
wary of invoices with amounts that consistently fall just below sums that
require approval for payment and, depending on your business, invoices for
round dollar amounts.
Fake invoices with actual vendors
Some purchasing scams require collusion between an employee in
the purchasing department and someone at the vendor's office. For example, a
fraudster at the vendor submits falsified invoices. Then, the colluding
employee in the manufacturer's purchasing department deposits payments into his
or her personal account or splits payments with the accomplice at the vendor.
Connections between procurement staff and suppliers may provide
clues to these schemes. Is an employee related to, or otherwise linked with,
the owner or management of a supplier? If so, that employee shouldn't make
purchasing decisions that involve the vendor.
Kickback schemes
In a kickback scheme, the person who approves a vendor contract
receives payment or other personal benefits from the vendor. Unfortunately,
cash payments to employees can be difficult to detect because those payments
aren't reflected in the company's books.
Red flags of kickbacks include fewer bids than expected or
required, widely divergent bids on the same projects, or unexplained deadline
changes. Paying higher prices for lower-quality products could also indicate a
possible kickback. So could consistent shortages, informal communication (such
as phone calls, personal emails or texts) between purchasing staff and
suppliers, and poor record-keeping.
Institute preventive measures
Reduce the opportunity to commit vendor fraud by strengthening
internal controls and developing policies and procedures to prevent it. No
employee should be authorized to handle all or most of your purchasing
procedures. For example, someone who orders supplies and materials shouldn't
also be the employee who checks shipments and approves invoices. Separate these
functions or rotate who's responsible for them quarterly.
Also consider performing background checks on new vendors. Such
checks can provide information on vendors' affiliations, ownership, litigation,
regulatory or legal violations, and financial standing. This can help weed out
vendors with dubious histories.
Manufacturers should also state in writing how they expect
employees and vendors to conduct business. Review and update your code of
ethics yearly and require employees and vendors to sign it. Annual reminders
reinforce the idea that the company prioritizes ethical, professional business
practices.
Anonymous hotlines — one for employees and a separate one for
vendors — can help to detect purchasing fraud. Giving vendors a separate
hotline makes them more comfortable sharing concerns and allows them to ask
questions about your company's ethical practices.
Root out vendor fraud before it occurs
By proactively addressing vendor fraud risks, your manufacturing company can protect its financial health, maintain the integrity of its supply chain and ensure compliance with industry regulations. Conducting fraud risk assessments and implementing financial controls can further safeguard your business against costly fraud schemes.